You will pay for Flexible EZAir flights at final payment date, but if you book flexible fare still have option to cancel up to 45 day rule of flight or cruise whichever is sooner. It seems as though Princess has no say or control over EZAir. While you can use a credit card of choice and still earn rewards, you wouldn't be able to redeem points if . Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step on board. 0. 1-800-774-6237. Does anyone have a direct number for ezair? You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Then search the flights and if you find the combination you are looking for,you will see the option to select it which in turn will cancel your originally chosen flights. So I booked a plane ticket through EZAir and the airline change the flight time (which I know through the airline app) however, Princess has not updated there flight time on there website. 19952023, The Independent Traveler, Inc. The agent first said that the ticketing would happen 45 days before departure to which I said it's something like 35 days right now. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. No fee until 45 days prior to departure. Always have to go through a CSR, and even then they relayed everything and never let me talk to that department. Do I have to change both? 4,411 posts. Today, I contacted Princess Ez-air (option #4) and James . Average wait. Im glad that this ended up working out for you! visas and other legal documentation that may be required, application of the Passenger Services Act to the new itinerary, comparability of cost, flight connections, and travel time required (note, any refund due on the unused air ticket must be used to offset the cost of the new air ticket), where in the original itinerary this port is located. Powered by Invision Community. Call delta. After having spent hours on hold to solve other problems that Princess created already this year I said that I'm very disappointed in Princess customer service and she apologized but then said there was no way for me to contact them directly. Restricted fares are non-refundable and must be paid in full at the time of booking. It could be the airline not informing Princess. Announcing Our 2023 Cruisers' Choice Award Winners! Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Its called In Route Assistance. healthworker, January 26, 2020 in Princess Cruises. I have never been able to call them directly. Click here to reload the page in order to enable certain features. After hours support is available in the event of en route delays. Get personalizedsuggestions based on when and where you sail. They are both correct. After 3 hours on the phone with AA finally got a flight a day early that was workable. Click here to reload the page in order to enable certain features. But Delta never told me, I found out myself after their latest ridiculous flight change. You may call us toll-free at 800-545-0008. . Our new Princess Plane Sailing program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. See for yourself! Very important to have if needed using EZ Air. Licensing Information: Mark Inappropriate. It has been like this for the last month now. I believe if you booked your cruise in US dollars, the EZAir fares will also be priced in US dollars. Does anyone have the phone number for EZ air should you need to contact them while your traveling in case you need their help? Payment is due immediately upon time of air booking. I had to check to make sure I hadnt posted this in my sleep! 800-545-0008-stateside 661-284-4410 outside US I pulled these numbers off internet I just talked to Princess & verified those numbers. Announcing Our 2023 Cruisers' Choice Award Winners! Contact Us: Princess Cruises Contact Us Customer Support and Information Live Support & Info Bookings and general support Australia: 132488or 1300 551 853 Bookings and general support New Zealand: 0800 780 717 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Thanks for posting those numbers. She's been embattled as they all have over the past couple of years and still heavily discounts so I try not to add more to her plate unless absolutely necessary. At this point, this flight is no different than any other ticket that you purchased on your own. no cash back). I want to change my return flight, but cant figure out how to do it online( I want to keep our flight to Southampton). PRINCESS EZAIR WARNING EARLY TICKETING IS CONSIDERED A FLIGHT CHANGE HUGE FEES 5,546 views Jun 8, 2022 389 Dislike Share Save Let's Go! Delta is a mess. A week later it's til hasn't changed so I called united. Princess EZair - Flights for Your Cruise - Princess Cruises The Easy Way to Book Flights for Your Cruise Enjoy customized suggestions based on when and where you sail, low prices with flexible fares and the reassurance that we'll get you to the ship. They were of absolutely no help. 24844 Avenue Rockefeller, Valencia, CA 91355-3467. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. You may call us toll-free at 800-545-0008. When they finally answer. If your flight is cancelled or you. I wish I had something helpful, but all I have is a lot of sympathy and hope that they'll take care of you can sort it all out. After 3 hours on the phone with AA finally got a flight a day early that was workable. Option #2: Search by Phone Number . From 320 days up to 4 days before departure subject to availability, Competitive and updated in real-time based on current airline inventory. Plus, you'll find a host of other exciting benefits: The new Princess EZair Program offers two distinct pricing options, each with specific features and benefits depending on your travel needs. Rest easy that you'll make your cruise if flights are delayed or canceled on the day of travel and get home if you miss flights because of your cruise or transfer. Our En Route Desk provides 24/7 support to ensure your air travel is as worry-free as your cruise. 800-545-0008-stateside 661-284-4410 outside US I pulled these numbers off internet I just talked to Princess & verified those numbers. Plus, you'll find a host of other exciting benefits: We had a delightful day shopping and eating.Comment below and let us know your thoughts.===NEW INFO=== Address for USPS mail: PO Box 50474, Provo, UT 84605 Merchandise: https://lets-go-travel-tips.creator-spring.com/ Allison Travel Agent Email: a.larson@dreamvacations.com YouTube Channel Email: letsgotraveltips@gmail.com Website: https://www.letsgotraveltips.com Facebook Private Group: https://www.facebook.com/groups/letsgotraveltips Facebook Public Page: https://www.facebook.com/letsgotraveltips Follow us on InstaGram: https://www.instagram.com/letsgotraveltipsUse this link to check if you are subscribed www.youtube.com/letsgotraveltips?sub_confirmation=1#princesscruises #princess #athens #mykonos #greece #cruisenews #masks #vaccines #rubyprincess #regalprincess #caribbeanprincess #letsgotraveltips #letsgo! Years in Business: 64. Business Started: 4/7/1959. Ive tried it; thats why I was hoping someone had a direct number. I flew early to wait for the ship. I have never been able to call them directly. Payment is due immediately upon time of air booking. Princess representatives are available to answer this emergency en route line from. My pleasure; add them to speed dial for your cruise; I already have on my iphone, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Their entire suggestion was to try to find a flight from SFO to Heathrow and if worse came to worse I would wind up joining in Cobh(that means that I would spend a fewdays in London which would have been OK but I would have missed Saint Peter Port. This definitely sounds like it could all be attributable to Delta scheduling. This past Monday I finally got the notice, almost two months after the change was made by United. Powered by Invision Community. Fees apply within 54 days, Cancellation fees may be up to the full value of the ticket, Same date as cruise final payment date. Thanks for the info @Lobstermobster I had booked our flight for our upcoming Alaskan cruise for the same day and my gut told me to change it to the day before..sure glad I did after reading your post . Was not going to get to FLL to embark. We are onboard the Regal Princess and today visited Messina and Taormina on the island of Sicily, Italy while on our two week Mediterranean Cruise. Factors taken into account in determining the appropriateness of a port of call include, but are not limited to: No change penalty until 45 days prior to departure for Flexible fares only. Two weeks ago I had a flight on AA changed 48hrs before the flight. By Its called In Route Assistance. I do not believe you can contact Princess EZAir directly. Took a very long call to Delta, but finally got rebooked on the route I had previously booked in November. To learn more, see your travel agent or call 0344 338 8663. If there aren't options on Delta then I call Princess because they may have to book with a different airline instead. What's interesting is that during this time you're not able to modify the flights yourself even when you are outside the 45 day window. Not that unusual especially now. Flights That Fit Your Cruise Get personalized suggestions based on when and where you sail. Always have to go through a CSR, and even then they relayed everything and never let me talk to that department. 3 hours and 2 very nice and helpful agents later they have changed our flights at no additional cost back to essentially what we booked last October. Two weeks ago I had a flight on AA changed 48hrs before the flight. Phone number to dial 800-774-6237. Nice 1 stop get home before midnight flights. Air payment is due on the date of the final cruise payment not at the time of air booking. Our flights for our May cruise changed on the United website in February. Seat assignments are not guaranteed and are subject to change without notice due to schedule changes, equipment changes or other unforeseen circumstances. Does anyone know the number for EZ Air that you call if you have any problems? Trip insurance, and through EZAir Princess guarantees to get us there. Air Canada has changed one of the flight times 3 times. Princess Cruises - eZAir Holland America Line - Flight Ease Cunard Line - CompleteAir Designed for the modern traveler, these flight programs provide cruisers access to real time airfares with your choice of airlines and flights any time from 330 days up to 4 days prior to sailing. The Princess agent did some checking and said that they hadn't gotten the change and would send a notice when the fixed it. Restricted fares become non refundable after 24 hours of booking no matter how far out you are booking. I suspect that a lot of what @CineGraphicsays could very well be the case. Should I be buying my own air at this point? I waited a few weeks to see if it had changed on the Princess website but when it hadn't changed a couple weeks later I used chat. These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: Once you experience a cruise vacation with Princess, youll realize that there is no better way to explore legendary destinations around the world. We decided to use EZair because of the discount Princess was offering on flights. They were of absolutely no help. Their price is lower than the airlines,that's why I am asking. Luckily I check with the airline app for the latest flight time. Outside of the United States and Canada you may reach us at 661-284-4410.. Until - suddenly - the original flight route was back. That being saidI wish there was a better way to get hold of the EZAir people. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand California & Pacific Coast Call-back available YES. Air payment is due on the date of the final cruise payment not at the time of air booking. I have Air Canada booked through EzAir for August. Air add-on available as early as 18 months before sailing, From 320 days up to 4 days before departure air available via tool, At time of booking unless outside of 320 days, Competitive and updated in real-time based on current airline inventory, No fee up to 54 days prior to departure. Thank you very much. The OceanReady Process. Last minute emergency is what? Here are 3 reasons not to book cruise line air. That's right -- if you want to fly with someone booked in another cabin that is already linked on your cruise reservation (like, y'know, your kids) you must first book your own flight and make note of the flight booking number. I was on princess many years ago. 1k. Very important to have ifneeded using EZ Air. Not that unusual especially now. Well my thanks to my wife absolutely refusing to be shuffled aside by Princess and assertively insisting in speaking with someone who could address the situation finally got through to someone in their actual air booking department. EZAir used to be easy and reliable. Not EZAir but 6 months ago we booked 1pm flights out of Vancouver to fly home in May. I just discovered this isnt Princess fault. I demanded a supervisor and am still holding. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Had booked a 3 hour nonstop thru EZair that AA cancelled and AA rebooked me on a 10hr 2 stops with plane changes. Is there a different number to call once your out of the US? Plus, you'll find a host of other exciting benefits: The new Princess Plane Sailing program offers two distinct pricing options, each with specific features and benefits depending on your travel needs. I tell you how it works and why it is a great servic. I used to love EZAir but not anymore. These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: When it comes to exploring legendary destinations around the world, you've always chosen Princess Cruises for its service and dedication as The Consummate Host. While creating a booking you will be able to view available air schedules by clicking on the Princess EZair button from the Pricing Detail screen. By If you have a lot of Air Miles, Aeroplan, Expedia Rewards or other travel points, you may want to use them to book your flights. 1No charge penalty until 45 days prior to departure for Flexible fares only. We used Princess for air reservations on our recent Baltic cruise and vowed to never make that mistake again (mostly bc we couldn't check in early / use upgrades on intl flight and had barely enough time for a connection) but the price was probably better than what we might have otherwise found. Princess has no control over seat assignments, and any changes are at the discretion of the airline. She said one minute then said it would fix itself eventually. trbarton, January 21, 2019 in Princess Cruises. Travel Tips 13.5K subscribers We are onboard the Regal. Princess EZair offers real-time, competitively-priced flights that are customized to when and where you sail. Allowed. The flight was changed a week ago thur.princess said they couldn't help until it showed on their site. CruiseHealth FAQ. #3. And we love Air Canada. If youre ticketed and paid, this is all on the operating airline. You can book EZAir flights yourself and have 24 hours from booking to cancel even restricted fares. I just talked to Princess & verified those numbers. On a recent cruise I booked Delta with ez-air and Delta made 4 flight changes in a 3 month period the last 51 days before departure. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Just wondering if ez air has a special contact number, or do you just call the 1-800 princess number and wait on hold forever (like I have been doing!). We recommend that guests contact the airline(s) directly, once you receive your air notification, to request specific seats. This type of last-minute problem is the very reason we always book a room in the departure city for the day before. Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. If the flights have been paid for by Princess- I always call Delta. The numbers are also listed on your boarding pass. Changes are not permitted and will result in 100% cancellation fee. Ive been on the phone with Princess for the past two hours trying to get answers but all they will say is we have submitted a form to the air department. It was their schedule change that caused your issue. The confirmation number that we were given doesn't work any more. Does anyone know the number for EZ Air that you call if you have any problems? Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. This is just what I needed. No fee until 45 days prior to departure. I tested this out this morning with other ticket agency and they show the same as Princess. Our nice, easy 1:00 pm same day flight eventually morphed into a 3-stop nightmare. Sometimes we'll book two days before if there's a chance of experiencing jet lag. Fees apply within 45 days. 1-800-774-6237 Of course that's the regular Princess number and they won't let you speak with EZ Air. Announcing Our 2023 Cruisers' Choice Award Winners! These calls will be routed to our customer service centers in Australia or the United Kingdom, subject to the time of call. Once you have clicked the Princess EZair . Fees apply within 54 days. We will now be paying for a flight we will not be. December 20, 2010. I waited a couple of days to see if the error would resolve itself and then when it didn't I used chat again on the Princess website. Getting flight quotes or booking flights is easy, but if you need help contact us or your Travel Advisor. Also,does anyone know if you can book the ezair flight in Canadian dollars if cruise was booked in US dollars?thanks! It's called In Route Assistance. Good job Delta! Go to flights then "Add / Modify Booking'". OH-Go Reds #6 So after reading your post, I decided to go for it and got on chat with Delta. You should always check with the airline directly for any changes. Location of This Business. princess was no help the princess app still had the old flight on it.I called united and they got it changed for me. Have a plan for another Delta flight that will work, or one on another carrier since the delay is presumably greater than four hours. Both of those numbers areen-route numbers one calls when they are having issues heading to a cruise.

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